Care Instructions

1. Where to store your leather bag?

Leather can be damaged by exposure to extreme heat, sunlight or moisture. Ideally you should keep your bag in a fabric dust bag and then store it in a cool, dry, dark place. Leave plenty of space around the bag and wrap buckles and zippers to prevent them marking the bag. You may wish to stuff the bag with acid free paper in order to maintain its shape. Never store a leather bag in plastic and never place items on top of the bag.

2. How to clean your leather bag?

Empty your bag and remove loose dirt with a soft brush, a lint roller or the brush attachment of a vacuum cleaner. Use either a specialist leather cleaner or a small quantity of warm soapy water and gently wipe the bag with a soft cloth. If you are using soapy water, towel dry the bag immediately. Never saturate leather with water and never apply chemical cleaners.
Depending on the conditions to which it is exposed, leather will dry out over time and its fibres become brittle and crack. To prevent this, you need to replace the leather’s oils after cleaning. Use a conditioner which is an emulsion of natural oils and waxes and which is easily absorbed into the leather. The application of beeswax will help waterproof the leather.

3. Can leather bags get wet?

You should avoid getting a leather bag wet. A good quality leather bag will not be affected by a rain shower, but you should never allow your bag to become saturated with water. If your bag does become very wet you should stuff it with paper towel, not newspaper because the ink may mark the lining, and replace it as it becomes saturated. Dry the bag in warm conditions but do not use high heat such as a hairdryer or tumble dryer. When the bag is dry, replenish the oils which have been washed out by using a conditioner.

4. Can you iron a leather bag?

Ironing a leather bag is possible, but it’s not a good idea. A crease or indentation will disappear over time with the application of conditioner but if you really can’t wait then proceed with extreme caution. Use the lowest setting on your iron, place brown paper or 100% cotton cloth over the leather and iron quickly and lightly. Condition the leather afterwards to replenish the oils it will have lost.

5.Can you dye a leather bag?

There are a range of commercial dyes available which enable you to dye a leather bag yourself or you can send the bag to a leather specialist and they will dye it for you.

6. My bag is too big/small, would it be possible to exchange it?

We understand that from time to time, you may wish to return a product to us. This may be due to a dislike of the colour, needing a different size, or it could simply be an unwanted gift. You will be happy to know that we have a standard 28-day returns policy to enable you to return products to us in appropriate circumstances. By law, if goods are customised we don’t have to accept returns, but you’re our customer, and we care, so we treat each issue with individual attention, so please contact us if your bag is a “custom or bespoke made” and we’ll see what we can do for you…. sometimes we simply apply a charge for returning a bag that has been customised with your own name or monogram, to enable us to make the alterations to the bag so that it can be sold as a reduced price item in our physical store.

7. What to do if my leather bag gets drenched in the rain?

Don’t panic as it can happen to the best of us. Empty the bag first. Then fill it will tissue or newspaper so that it helps to retain the shape of the leather and absorb excess moisture. Don’t close the bag, leave it open and let it dry naturally. Don’t force dry your bag by putting it on a radiator or using a hair dryer. Let it dry naturally. It might take days but do it. Once that it is dry, use some lotion on the underside of the leather to add moisture back.

8. How should I correctly store my leather bag for long term?

Whatever you do, don’t store your leather bag in a damp place. Store it in a place that is not too warm nor cold to keep it safe. Always use the dust bag that you get with your bag. And put your bag in the dust the dust bag and then put it in a plastic zip-lock bag together with some packets of silica gel – to help keep unwanted moisture out. Try to push out the air as much as possible before you close it so that it gives an airtight closure.

9. Is it important to clean and look after the leather?

Yes! It is very important to clean and look after your leather as it is a natural material and it will age and deteriorate slightly over time. So to ensure your leather products longevity you should look after it.