Shipping & Delivery

How soon will my order be shipped?

Orders placed within India ought to arrive in 4–7 working days. Once the order has been placed, a link will be included in your shipping confirmation email that will allow you to track it.

 

Why doesn't the tracking information display?

In some cases, it can take our shipping partner 1-2 business days to register your order. Please contact us as soon as you can at namaste@perked.in if your tracking number isn't working or is invalid. We'll start helping you right away.

 

How may my shipping address be changed?

If you accidentally typed the wrong shipping address when placing your order, send us an email at namaste@perked.in. The edit will be made on our end.

 

How do I request an exchange or return?

We regret that your experience with your Perked product was less than stellar. Send your order number and the item(s) you wish to exchange or return to us by email at namaste@perked.in, and we'll handle the rest. Currently, we don't give refunds.

 

What should I do if the wrong product is delivered to me?

Just email us at namaste@perked.in and we'll take care of it.

 

What products are eligible for return or exchange?

If a product is damaged or defective, unused, still in its original packaging, and it was purchased within the last 14 days, we will be happy to swap it.

 

How do I track my order?

Once your package has been dispatched, you will receive an email with your tracking information.